Unfortunately, changes cannot be made after payment. If you'd like to add anything, we recommend placing a new order, and we will do our best to accommodate both orders in one shipment.
If your order status shows as delivered but you haven't received it, please double-check with your neighbors or anyone else who may have received the package on your behalf. Additionally, we recommend waiting one more business day, as the package may still be on its way. If you still can’t find it after that, please contact our customer service team immediately at info@naleyawear.com, and we will help investigate and resolve the issue.
If you accidentally entered the wrong email or address, please contact our customer service team immediately at info@naleyawear.com with your order details. We will assist you in updating your information before your order is processed or shipped.
You can easily place an order through our website. Add your favorite items to your cart and follow the checkout process.
Shipping costs vary depending on your location. You will see the shipping fee during checkout.
We ship within 1-2 business days. The delivery time depends on your location and the chosen shipping method.
Yes, we offer free shipping on orders over €100 within the Netherlands. This offer is only available for deliveries within the Netherlands.
If you haven't received an order confirmation, please check your spam or junk email folder. If you still can't find it, kindly contact our customer service team at info@naleyawear.com with your order details, and we will assist you in resolving the issue.
No, you do not need an account to place an order. You can complete your purchase as a guest. However, creating an account allows you to track your orders and save your details for future purchases.
If you've forgotten your password, please send an email to info@naleyawear.com with your order details and our customer service team will assist you in resetting it so you can access your orders.